MOUNTAIN, LTD. has an opening for a Customer Care Level II for a major company working in the Mankato, MN area. MOUNTAIN, LTD is a telecommunications service provider that has been in the industry for nearly 40 years. We are a proven leader in engineering solutions and recruitment with a record for success with both clients and candidates looking for the best jobs in the field. Our teams streng...
MOUNTAIN, LTD. has an opening for a Customer Care Level II for a major company working in the Mankato, MN area. MOUNTAIN, LTD is a telecommunications service provider that has been in the industry for nearly 40 years. We are a proven leader in engineering solutions and recruitment with a record for success with both clients and candidates looking for the best jobs in the field. Our teams streng...
Job Functions: Main point of contact for RRPS Customer Service, RRPS Service Partners and equipment users worldwide for all high-priority operational service calls and resolutions Responsible for the Case Management System integrity including capturing all service-related inquiries, categorization and prioritization of inquiries as per fault level, criticality and date/time requirements of equi...
Job Functions: Main point of contact for RRPS Customer Service, RRPS Service Partners and equipment users worldwide for all high-priority operational service calls and resolutions Responsible for the Case Management System integrity including capturing all service-related inquiries, categorization and prioritization of inquiries as per fault level, criticality and date/time requirements of equi...